Privacy Policy

Faith In The Word Ministries (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

By using our website (https://faithintheword.co.za/) or purchasing our resources, you agree to the practices described in this policy.

We may collect personal information that you voluntarily provide to us when you:

Register for an account or sign up for our newsletter.

Purchase physical or digital books from our online store.

Submit a prayer request or contact form.

Make a donation or tithe through our digital platforms.

This information may include:

Identity Data: Name, surname, and title.

Contact Data: Email address, phone number, and physical/delivery address.

Financial Data: Payment details (processed securely via third-party gateways; we do not store your full credit card details).

Technical Data: IP address, browser type, and usage patterns via cookies.

We process your personal information for the following purposes:

Service Delivery: To process and deliver your book orders and provide digital download links.

Communication: To send ministry updates, event invitations, and newsletters (you may opt-out at any time).

Support: To respond to your inquiries, prayer requests, or technical issues.

Legal Compliance: To comply with South African tax and accounting laws.

We do not sell or rent your personal information to third parties. We may share your information only with:

Service Providers: Third-party couriers (for book delivery) and payment gateways (e.g., PayFast, Peach Payments) to complete transactions.

Ministry Partners: Within the G12 movement network if necessary for specific regional events you have registered for.

Legal Requirements: If required by law or to protect the safety and rights of the ministry.

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, or disclosure. This includes secure hosting and SSL encryption on our website.

Under POPIA, you have the right to:

Access: Request a copy of the personal information we hold about you.

Correction: Request that we update or correct inaccurate information.

Deletion: Request that we delete your personal information (subject to legal retention requirements).

Objection: Object to the processing of your data for direct marketing.

To exercise these rights, please contact our Information Officer at [support@faithintheword.coza].

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings.

Our website may contain links to other sites. We are not responsible for the privacy practices of external websites. We encourage you to read their privacy statements.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The “Last Updated” date at the bottom will indicate the latest revision.

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Information Officer: [Pastor Colin Abrahams] Email: [support@faithintheword.co.za] Physical Address: [350 Parkstation Road, Greenwood Park, Durban, South Africa 4051] Phone: [+2731 012 5414]

Last Updated: [30th March 2026]